Frequently Asked Questions (FAQ)
Q: I’ve placed my online order. What can I expect next?
A: Once you have placed your order, you will receive an order confirmation email. You can also view your order history on your account dashboard. When your order is submitted, we will begin processing it immediately. If your garments are available at once, they will be sent to our production department for embroidery and emblems if applicable. When the customizations are complete, you will be contacted by your account manager once your garments are ready.
A: Once you have placed your order, you will receive an order confirmation email. You can also view your order history on your account dashboard. When your order is submitted, we will begin processing it immediately. If your garments are available at once, they will be sent to our production department for embroidery and emblems if applicable. When the customizations are complete, you will be contacted by your account manager once your garments are ready.
Q: Where will my uniforms be delivered?
All order will be shipped via UPS or FedEx to the address provided at checkout. Your order will be updated with tracking information once your order has shipped.
All order will be shipped via UPS or FedEx to the address provided at checkout. Your order will be updated with tracking information once your order has shipped.
Q: What if the garment I want is on backorder?
A: If the garment you have selected is on backorder, your order will take longer to process. Please note that if there are other items on your order that are readily available, you may receive a partial delivery or shipment.
A: If the garment you have selected is on backorder, your order will take longer to process. Please note that if there are other items on your order that are readily available, you may receive a partial delivery or shipment.
Q: I need a size that is not available on the website. What do I do?
A: If you require a size that is unavailable on our website, you may contact your account manager to request a special-cut garment. In most cases we can work with our manufacturers to find a garment that will fit your needs. Please note that special-cut garments are made to order and are non-returnable.
A: If you require a size that is unavailable on our website, you may contact your account manager to request a special-cut garment. In most cases we can work with our manufacturers to find a garment that will fit your needs. Please note that special-cut garments are made to order and are non-returnable.
